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Charges & Billing

Unlock efficiency in your business by automating billing processes and recurring charge transactions

Streamline your charging and billing processes

Save time and eliminate complexity with a solution that enables you to support billing requirements and periodically charge customers within the agreed arrangements. Streamline recurring charge transactions with a powerful, efficient and automated billing engine, with support for flexible charge types and varying billing schedules.

Key features & benefits


    • Establish charging profiles for common charge types and specific locations
    • Manage backdated charging for retrospective billing and corrections
    • Centralise and automate billing of debtors
    • Generate invoices based on varying charges and billing schedules

A simplified solution for complicated charging

  • Streamline your recurring charges

    Streamline recurring charge transactions with an efficient and automated billing engine. Easily manage one off and ad-hoc charges, such as an establishment fee, and the pro-rata of charges for date-based changes.

  • Automate revenue recognition and debtor invoicing

    Periodically generate transactions against debtor accounts in accounts receivable. Define sets of charge types and customer agreement templates to create tailored charge agreements. And automate revenue recognition to ensure your organisation is compliant with accounting standards, recognising unearned revenue for charges relating to future financial periods.

  • Gain a complete view of revenue

    Charges & Billing delivers an intuitive, automated solution that is fully integrated with Accounts Receivable and the General Ledger, to provide a complete view of your revenue, with the ability to integrate to your core operational systems driving your charges and billing to customers.

  • Simplify backdated charges

    Backdate charges to ensure customers are accurately billed in the event of agreement renegotiations or other changes to charges. Remove the complexity of calculating impacts with the system automatically calculating any adjustments to your customers’ recurring charges.

  • Charges & Billing insights

    Gain insights into the charge calculations in a billing run, with the flexibility to review and amend, prior to invoicing. Manage historical enquiries and ensure back-charges are applied accurately with charge rate history available. And use drill down capabilities to perform extensive enquiries from charges through to accounts receivable.

  • Flexible charge types

    Recurring charges can often be unit-based, such as an hourly rate or usage-driven billing and need to be calculated for each new billing period. Automatically recalculate these charges each time you run a billing worksheet and remove time-consuming manual processes.

  • Subsidies, rebates and discounts

    Automate billing for complex government subsidy schemes to ensure the right debtor is billed for the right charge. Apply discounts to primary charges on an agreement-by-agreement basis.

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