With the repeal of the Three Waters reform, New Zealand's local councils have regained control over water services. The timeline set for local authorities to meet their obligations to ensure this critical community expectation is met for all New Zealanders – the provision of safe, reliable water supplies – is tight and the requirements rigorous.
To meet them, TechnologyOne has drawn on its decades of experience working with water authorities and local government in both New Zealand and Australia to produce a comprehensive asset management solution, ready to rapidly deploy.
Local Water Done Well
Under the Local Water Done Well initiative, councils are now mandated to develop Water Services Delivery Plans by 3 September 2025. These plans must detail the current state of water infrastructure, outline future service delivery models, and demonstrate financial sustainability and compliance with regulatory standards.
This transition presents several challenges:
- Asset visibility: Many councils lack comprehensive, up-to-date asset registers, making it difficult to assess infrastructure conditions and plan effectively.
- Financial planning: Aligning asset management with long-term financial strategies is complex, especially when balancing service quality, regulatory compliance, and budget constraints.
- Regulatory compliance: Meeting new standards for drinking water, wastewater, and stormwater services requires robust planning and execution.
- Establishment timeframe: There is an accelerated timeframe required for establishment of the new corporate governance and systems for the new CCOs
Addressing the challenges
TechnologyOne’s Integrated ERP platform
Our solution, offers a practical approach to these challenges:
With SaaS+, you get:
- Comprehensive asset registers: Establish and maintain detailed records of all water assets, providing a clear picture of current infrastructure.
- Integrated financial planning: Link asset management with financial objectives, enabling councils to forecast costs, plan investments, and ensure financial sustainability.
- Rapid implementation: Our innovative SaaS+ deployment method ensures rapid delivery, enabling councils to realise tangible operational benefits quickly, without costly or prolonged implementations.
- Integrated water management solution including Financials, Supply Chain, Asset Management, Strategic Asset Management, Field Operations, Project Lifecycle Management, HR & Payroll, Document Management, and Water Billing and Customer/Meter Management.
- Regulatory alignment: Ensure that asset management plans meet the requirements outlined in the Local Government (Water Services Preliminary Arrangements) Act 2024.
TechnologyOne’s solution is designed to be deployed rapidly and without risk of project cost blowout.
TechnologyOne understands the deadline for submitting Water Services Delivery Plans is fast approaching. Without timely and effective planning, councils could face challenges meeting regulatory standards, experience interruptions to essential water services, and incur unforeseen costs. Proactive engagement with these requirements is essential to ensure uninterrupted, quality water services for communities.
Delivering what matters most
- Enhanced decision-making: Access to accurate asset data and powerful analytics and reporting capabilities supports informed decisions regarding maintenance, upgrades, and investments.
- Financial efficiency: Integrated planning helps optimise resource allocation, reducing unnecessary expenditures, maximising efficiency, and ensuring long-term sustainability of community water resources.
- Regulatory confidence: Maintain stringent adherence to evolving environmental standards, reporting standards and legislative requirements, ensuring both rural and urban water management practices support ecological health and sustainable community growth.
- Community trust: Consistently meet community expectations for safe, reliable water services with an integrated ERP solution that supports full transparency and control across all aspects of water infrastructure management.
- Time to value: SaaS+ dramatically drives down implementation timeframes delivering an end-to-end solution faster. One plan, one price, one point of call. Reducing risk, time and costs for our customers by leveraging our 37 years of industry expertise.
At TechnologyOne, we understand the complexities councils face in this new landscape. Our goal is to support you in developing robust, compliant, and financially sound water service strategies. Together, we can build a sustainable future for New Zealand's water infrastructure.